Anchorage, AK 
Posted 1 month ago
Job Description

Salary: $150000 - $170000 /year

Other Forms of Compensation: 20% Bonus eligible

Pay Grade:18

ESS Support Services Worldwide is the specialty division of Compass Group.ESS Support Services Worldwide - Gulf of Mexico is a leading provider of comprehensive support services, specializing in food and facility maintenance for clients and their employees both offshore and on remote land sites. ESS includes our Alaskan native corporations, villages and individuals in the ownership of the catering, housekeeping and facility support services business.

Our team consists of culinary professionals, dedicated kitchen support personnel, and hospitality experts committed to delivering unparalleled guest services, supporting every aspect of daily community life for our clients' resident workers -- 365 days a year, 24 hours a day.

Job Summary

The Regional Vice President of Operations oversees ESS Alaska's land-based operations, directing and implementing operational programs, policies, and procedures to ensure contract compliance, profitability, safety, and client satisfaction across multiple accounts in the United States. This role involves managing all operational and business activities either directly or through subordinate managers.

Key Responsibilities:

  • Manage catering and facilities management services at multiple locations to ensure compliance with client service level agreements.
  • Achieve financial outcomes, including delivering budget and unit cost targets for each service at all assigned locations.
  • Supervise District and Project Managers to ensure adherence to ESS policies/procedures, manage operational needs, and meet client scope of work and standards.
  • Oversee areas such as personnel management, laundry management, and resource allocation, ensuring adequate resources and detailed manpower plans are in place.
  • Proactively manage Health, Safety, Environment, and Quality (HSEQ) initiatives, ensuring safe outcomes at each site and tracking proactive behaviors.
  • Build and maintain customer relationships, agreeing on satisfaction metrics and standards with site managers and delivering on them.
  • Drive proactive cost savings initiatives as per contract requirements.
  • Travel regularly (50%+) to client sites across multiple regions, effectively managing key performance indicators and completing cost tracking and labor review documentation.
  • Submit all financial documentation for account management, execute contract scope management, and manage subcontractors effectively.
  • Develop project plans, utilize project management software, and execute deliverables proficiently.
  • Supervise 4-5 direct reports and up to 500 total employees, providing overall direction, coordination, and evaluation in accordance with organizational policies and applicable laws.

Preferred Qualifications:

  • Bachelor's degree from a 4-year college or university; or 5 to 7 years of related experience and/or training; or equivalent combination of education and experience.
  • Experience in food service management, particularly with a catering background in the offshore and/or remote site arena.
  • Ability to travel 15-20% within the assigned territory.
  • Hospitality or hotel operations experience.
  • Regional or multi-unit management experience.

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

ESS Support Services Worldwide maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

ESS Support Services Worldwide offers competitive wages, has an award-winning benefits program which includes health, medical, dental, vision, retirement plus other insurance which meets the needs of each individual.

Req ID:1311562





Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
4 to 5 years
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